11" x 14" is the most popular size. However, you should choose a size that works best for your home. To give you an idea, an 8" x 10" is slightly smaller than a regular letter (8 1/2" x 11"). 

Note: Digital orders include all 4 sizes, ready to print.

Absolutely. Within 1 business day of receiving your order, our Client Service Team will email you a proof of your portrait. At this time, you can request revisions. Only after you have given your final approval will your print or canvas be completed. 

No, you do not need a frame. All of our portraits are created on Gallery quality canvas, which is wrapped over a solid wood interior frame. The canvases arrive with hanging hardware already installed, ready for hanging on your wall. Floating frames are offered as an option if you want to further increase the wow factor of your portrait.

Yes. We provide digital files as an add-on to our products. For $12.95, you will receive a high resolution file. With this file you can post on social media, make a screen saver, print high-quality prints at Walmart and Costco, or any other printing outlet.

All of our themed choices are from real vintage paintings and drawings. To maintain the look of authenticity in our portraits we have purposely left details as close to the originals as possible.

Buster+Gracie operates in Canada, United States and the United Kingdom. We have artisans and printers in all countries. Your products will always be created and shipped from your home country.

No. We create and ship everything locally. Your order never crosses borders.

All orders are shipped free of charge.

Once you have approved your portrait or other product, your order will usually arrive within 7 to 14 days. Digital items are delivered by email within 1 business day

Due to the custom nature of our products, we do not accept returns. However, we do guarantee your satisfaction. We provide proofs prior to shipping your portraits and create all products on high quality gallery standard canvas to help ensure your satisfaction with your custom order. If for any reason you receive your portrait or other product and are not satisfied, please contact our Client Service Team at clientservice@busterandgracie.com. We will work with you to make things right.

To ensure timely delivery of your order, we begin custom design of your product(s) within hours of receiving your order, so unfortunately we can not offer refunds or cancellations.

While it is rare, occasionally your precious portrait could get damaged in shipment. Please contact us within 48 hours of receiving your order and we will work fast to get a replacement. Please provide photos of the damage in your first email so we may help you faster.